What Herndon Homeowners Say About CleanRun Air Duct Cleaning Herndon
Reviews matter because they’re the only marketing we don’t write ourselves. In Herndon, where a lot of our business comes from neighbors telling neighbors, we earn them the same way on every job: we show up when we said we would, we give a written price before touching anything, and we hand over a photo record that proves what happened inside the ducts. No surprises, no arguments. Here’s what that looks like from the customer’s side.
Recent Reviews
“We bought a townhouse in Woodland Park last spring and the previous owner had a dog. The smell came through the vents every time the AC kicked on. Tomas walked the system with a camera first, showed us the fur buildup at the plenum, the main distribution box where all the duct runs connect, and gave us a written price of $289 for the whole system. When they finished, the photo record showed every run clear. Haven’t smelled the dog since.”
Alicia W., Woodland Park, Herndon
“I got a $79 coupon mailer from another company and thought I’d try them first. They showed up, looked at my basement unit, and the quote jumped to $680. Called CleanRun for the free second opinion. Tomas came out, scoped the same system, and the written price was $315. Same house, same ducts. The photo record showed a 2-inch debris layer in the return trunk and a partially disconnected flex run behind the master bedroom register, the vent cover where air enters the room. Done in three hours. I keep that competitor’s quote in a drawer as a reminder.”
Brooke M., McNair Farms, Herndon
“Our HVAC tech told us the evaporator coil was getting choked and we needed the whole system cleaned. I didn’t even know what a coil was. Tomas explained it’s the A-shaped component inside the air handler where refrigerant absorbs heat, and showed me the photo from his inspection camera. Thick gray matting across the fins. Wrote the price at $425 before he started, including the duct cleaning and coil treatment. The after photos showed bare metal. System’s been running quieter and our upstairs bedrooms actually cool evenly now.”
Chris S., Franklin Farm, Herndon
“I’m in a 1984 split-level near Dranesville Park. The ducts had never been cleaned. Tomas found a collapsed flex section in the crawl space, the insulated flexible tubing that connects rigid duct to registers, and a disconnected boot dumping conditioned air into the dirt. He repaired and sealed it under the same written price, didn’t treat it like a surprise add-on. The photo record showed the fix. That’s the difference between someone who cleans ducts and someone who understands how a house breathes.”
Ernesto R., Dranesville Park area, Herndon
“After a kitchen renovation, drywall dust was coming out of every vent. I was running the vacuum daily. CleanRun did negative-pressure extraction, which is when a large vacuum attaches to the main trunk and pulls debris backward through the entire system while agitation tools knock it loose inside each run. The photo record showed white dust coating the supply lines before, bare galvanized steel after. Written price was $340. They also found the contractor had covered two return registers with drop cloths and forgot to uncover them. Would’ve been circulating dust for years.”
Alicia W., Woodland Park, Herndon
“My daughter has asthma and our allergist suggested duct cleaning as part of the management plan. I was skeptical, mostly because I didn’t trust anyone to actually do the work and not just make noise near the vents. Tomas explained the Rotobrush system, a rotating cable brush with simultaneous vacuum suction that scrubs the interior walls of each duct run, and let me watch the monitor while he worked the main return. The photo record documented every branch: before with gray fuzz, after with clean metal. Written price upfront, no change. It’s been six months and her night coughing is down significantly. I don’t know if it was the ducts alone, but it was part of what helped.”
Brooke M., McNair Farms, Herndon
Why Customers Trust Us
Every review above touches the same four practices we’ve held since 2013. Written price before work starts, every time, under Haven Standard Clause 1. Documented photo record of every duct run, before and after, delivered as part of the job record. Background-checked, uniformed technicians operating under Haven Standard Clause 3: Verified Crews. And the 365-Day Done Right Promise, backed in writing on every invoice, not a policy that disappears when you call.
We’ve served over 52,000 homes with this standard. The equipment roster includes Rotobrush, Nikro, and Abatement Technologies for agitation and extraction, plus Honeywell, Aprilaire, and Guardsman for air quality and sealing work. Customers can look up every brand independently. We’re state-licensed and insured, and our license number is published right on this page.
We don’t do urgency theater, coupon bait-and-switch, or “call for pricing.” We do what we said we’d do, document it, and stand behind it. If you’re in Herndon and want a second opinion on any written estimate, we’ll put our number next to it at no cost.
Call (571) 520-6317 to schedule an inspection or request your free second opinion.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Herndon, serving Herndon since 2013.